Terms of Service

1. Playmi and its operator

These Terms govern the international Playmi service at playmi.online and its Android and iOS apps operated by S Ludens DMCC. Playmi is a multiplayer economic board game with profiles, friends, messages, voice and video communication, tournaments and rankings.

S Ludens DMCC
DMCC Business Centre, Unit BA764, Dubai, United Arab Emirates
support@playmi.online

By creating an account or using Playmi, you agree to these Terms. You must have the legal capacity and any parental authorisation required by applicable law. The store age rating also applies.

2. Accounts and access

Use accurate account information and keep credentials and verification codes confidential. You may sign in using email or an available identity provider such as Google or Apple. Do not access another person's account, impersonate others or evade account restrictions. Contact support if you lose access. The public home page and legal documents are available without an account.

3. Gameplay and virtual items

Playmi lets players move around a virtual board, acquire and develop businesses, negotiate trades and compete under the rules displayed in the selected game or event. Virtual coins, credits, characters, premium features and other game items are digital features, not bank deposits or investments. A virtual balance does not itself create a right to withdraw money. Any event offering a real prize must state its separate eligibility, rules and award conditions; these Terms alone do not promise prizes.

4. Community rules and user content

Play fairly. Cheating, exploit abuse, fraudulent transactions, harassment, threats, impersonation, unlawful content and sexual exploitation are prohibited. Only upload or share material you have the right to use, and respect the privacy of other people. Do not record or redistribute another person's private communications without a lawful basis.

You retain rights to your content and permit us to store, transmit and display it as necessary for the Playmi feature in which you share it. This permission does not transfer ownership of your content to us. We may remove unlawful or abusive content and restrict accounts to protect the service. Report problems through the available in-app reporting features or support; contact support to dispute a restriction.

5. Purchases, subscriptions and refunds

Optional purchases may include virtual items, premium access or other features shown at checkout. The price, duration and renewal terms shown before purchase apply. Purchases made through Google Play or the App Store are subject to that store's billing and refund processes. Manage or cancel store subscriptions in the relevant store; uninstalling Playmi or deleting an account does not cancel them. Contact support with the product, purchase date and order reference for help, but do not send full card details. These Terms do not exclude mandatory refund or consumer rights.

6. Privacy and Google Sign-In

Our Privacy Policy explains account data, optional permissions, Google Sign-In, service providers, retention and requests. Google Sign-In is used for identity and account access; Playmi does not request Gmail, Drive, contact or calendar access. Playmi does not use Google user data to create intimate or sexual imagery. Accepting these Terms is not consent to optional marketing or unrelated processing.

7. Closing an account

You can delete your account in Profile → Settings → Delete account or through the account-deletion page. If you cannot sign in, email support@playmi.online from the address linked to the account. Deletion ends access to that account and its progress; retention of related content and transaction records is explained in the Privacy Policy. We may suspend or terminate access for a serious breach, security risk or legal requirement, subject to applicable law and mandatory rights.

8. Availability and intellectual property

Software, branding and assets supplied by Playmi are protected by applicable intellectual-property rights. Use them only as permitted by the service or with the relevant owner's permission. Service features may change and access can be interrupted for maintenance or technical reasons. We will not use changes to avoid rights that the law makes mandatory.

9. Responsibility and disputes

These Terms are subject to the applicable laws of the United Arab Emirates and any mandatory protections that apply in your place of residence. Nothing here excludes liability or remedies that cannot lawfully be excluded. Contact support first with a description of a dispute so it can be investigated; this does not restrict your right to contact a competent authority or court.

10. Changes and contact

We publish updated Terms here and provide notice or seek agreement where required. For support, purchases, restrictions or questions about these Terms: support@playmi.online.

S Ludens DMCC
DMCC Business Centre, Unit BA764, Dubai, United Arab Emirates
support@playmi.online