1. General provisions
1.1. This Privacy Policy (hereinafter referred to as the «Rules») is an official document of Monomanager FZCO (Legal address: 21000, UAE, Dubai, Saih Shuaib 3, P2 / Block A; Taxpayer Identification Number: 104114466600001; License Number: 21459, email: support@monomananager.com ) (hereinafter referred to as the Operator), and defines the procedure for processing and protecting information about users of the application located on the domain name https://monomanager.com (hereinafter referred to as the «application»).
1.1.1 The Operator does not control and is not responsible for the application and mobile applications of third parties to which the user can click on the links available in this application.
1.2. The following terms are used in the appendix:
1.2.1 Users — persons registered in the application and using its technical capabilities and functionality (hereinafter referred to as «Users»).
1.2.2 Personal data — any information relating directly or indirectly to a specific or identifiable individual (subject of personal data)
1.2.3 Personal data processing — any action (operation) or set of actions (operations) performed with or without the use of automation tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
1.2.4 Dissemination of personal data — actions aimed at disclosure of personal data to an indefinite circle of persons.
1.2.5 Provision of personal data — actions aimed at disclosure of personal data to a certain person or a certain circle of persons.
1.2.6 Destruction of personal data — actions as a result of which it becomes impossible to restore the content of personal data in the personal data information system and (or) as a result of which the material carriers of personal data are destroyed.
1.2.7 Depersonalization of personal data — actions as a result of which it becomes impossible to determine the identity of personal data to a specific personal data subject without the use of additional information;
1.2.8 Other terms not reflected in this Policy have meaning in accordance with the current legislation.
1.3. The processing of personal data and other information about Users is understood as an action (operation) or a set of actions (operations) performed by the Application Operator with or without the use of automation tools, with personal data, including collection, recording, systematization, accumulation, storage, clarification (updating, modification), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data of persons who use the application.
1.4. By registering, each User confirms his consent to the processing of his personal data and other information about him on the terms provided for by these Rules, including for further use in an impersonal form in order to improve the operation of the application, and in case the User disagrees with these terms, the use of the application and its services must be immediately terminated.
1.4.1 The application requests access to the camera and gallery in order to use images as an avatar (public image) and to send in chats to friends, as a nickname and avatar by default. The images are stored on the servers of the Operator, which reserves the right to delete images from the servers at any time without explanation.
1.4.2 The Application requests access to Google, Apple or others to the account for the purposes of registration, authorization and synchronization of Customer accounts. Account IDs are stored on the Owner’s Servers and are not transferred to third parties, without publication on third-party applications.
1.4.3 The application requests access to notifications in order to notify the user of new messages and invitations to the game.
1.4.4 By providing services, the Operator, acting reasonably and in good faith, believes that:
— The User has all the necessary rights that allow him to register and use the application in accordance with its purpose.
1.5. The purpose of these Rules is to ensure proper protection of User information, including their personal data, from unauthorized access and disclosure. The rules regulate the collection, storage, distribution and protection of information about the Users of the application.
1.5.1 The processing of personal data must be carried out on a legal and fair basis. The processing of personal data should be limited to achieving specific, predetermined and legitimate goals. Processing of personal data incompatible with the purposes of personal data collection is not allowed.
1.6 The Rules apply to any information (personal data) that may become known to the Operator during the use of the application by Users, including during their registration and authorization procedures.
1.6.1 These Rules do not apply to Internet resources of third parties, as well as independent actions of Users related to the dissemination of information about themselves, issued using the application, on other resources.
1.7 The Operator has the right to make changes and/or additions to these Rules unilaterally without any special notification to Users. The User undertakes to regularly check the terms of these Rules for their changes and/or additions. Continued use of the Service by the User after making changes and/or additions to these Rules means that the User accepts them and agrees with such changes and/or additions.
1.8 The Application may use identification cookies to store general information. These files are used to identify repeat visitors, simplify access to the application for Users, track requests and collect general and statistical information to improve the application. The beginning of using the application is an action confirming the User’s consent to the use of cookies.
1.9 If an error or a controversial situation is detected, the user has the right to contact technical support. To do this, you need to use the feedback located in the info section, or write to support@monomanager.com using a third-party email client.

2. Collecting information
2.1. When using the application, the user agrees to the processing of the following Personal Data:
2.1.1. When creating an account, the user provides basic information necessary for the operation of the application, such as, among other things, IP address, mobile device identifiers (device identifier, advertising identifier), device data such as device name and operating system system, browser type and language, general location data, time zone, contact information (email address), player name and password, gender and age.
2.1.2 The Operator reserves the right to monitor or record the interaction between the user and the support service in order to train and ensure a high quality of service.
2.1.3 When participating in the user verification procedures, the personal data requested for identification purposes.
2.1.4 The User is aware and agrees that the image of the personal questionnaire and the User’s personal data may be accompanied by materials published by the User as part of the use of the Service and will be available to an unlimited number of persons.
2.2 The Operator does not knowingly collect any confidential personal data or special categories of personal data.
2.3 Personal data collected through the use of the application-account data and game progress, data on the use of the game by the user, such as gameplay data and interaction with other players. inside the game, data about the devices that the user uses to access the game (for example, his/her IP address, device identifier (including unique identifiers of advertising devices, such as Google Advertiser ID and IDFA), technical and statistical data (including data on Internet connection, mobile operator and usage data applications), as well as location data (with the Client’s separate consent), in-game messages (for example, chat logs and requests to the player support service), as well as personal data, provided by users about themselves when registering personal questionnaires, in particular — the name, date of birth, gender, phone number and / or email address of the User, the data provided when using the application is possible — information about education, marital status and other data available for editing in the Personal Questionnaire.
*Please note that according to your local legislation, any other information may qualify as personal data.
2.4 We may also collect data from our partners:
— demographic data (for example, to determine the approximate location of an IP address);
— data to combat fraud (abuse of refunds in Applications);
— platform data (for payment verification);
— data for advertising and analytical purposes.
2.5 By providing the company’s personal data to the Operator, the user guarantees that such data is true, accurate and up-to-date.
2.5.1 As a general rule, the Operator does not verify the accuracy of the personal data provided by users, and is not able to assess the user’s legal capacity.
2.6 The Operator collects, processes and uses the personal data of the application users on the following grounds:
when the processing of personal data is related to the execution of the contract between the Service and the Client:
create, use and manage the user account and, if necessary, contact the appropriate means provided by the user during registration in connection with the operation and management of the user account;
analyze user profile, app activity, preferences and current location in order to improve services;
act and respond to requests and requests received from users;
for administrative purposes, such as password reminders, service messages (including, but not limited to, Operator service messages, Privacy Policy updates and Terms of Use);
based on the legitimate interest of the Service;
after the explicit prior consent of the Client.
2.7 The Operator collects and processes users’ personal data in order to maintain the functionality of the application and ensure compliance with legal and business requirements.
The user’s personal data is processed for the following purposes:
in order to verify the user, carried out in connection with ongoing or alleged misconduct;
in order to block accounts as part of anti-spam procedures;
to investigate possible fraud;
evaluate marketing effectiveness and conduct market research and training;
2.8 When giving the user’s consent:
serve the user with targeted advertising;
for remarketing purposes, allowing the Service to identify the user who previously visited the application and optimize advertising information in accordance with the user’s preferences.
*This function is used by the application through third-party services, such as, for example, Google Advertising;
to prepare statistics on the use of services;
to identify possible technical problems in the operation of the application, to assist in internal research and development and to make improvements to the application.

3. Personal data retention period
3.1. The Operator stores Personal Data for the period of time necessary to carry out the relevant actions specified in Section 3 of this Privacy Policy and permitted by applicable law.
The personal data that the user provided to the Operator during registration and in the future through the use of the game will be stored as long as the Client remains a user of the game.
3.2. The Application reserves the right to store Personal Data for a longer period of time than stipulated in clause 3.1. when this is done in order to fulfill legal obligations (including requests from law enforcement agencies, dispute resolution), to ensure compliance with current legislation or when the relevant personal data is stored on the basis of legitimate interests (including security considerations, fraud prevention).

4. Disclosure of personal data
4.1. The Operator may transfer the user’s personal data to third parties in the following cases:
Third-party advertising services-Facebook Ads, Google Ads, Unity Ads, ironSource;
Third-party analytical services;
Cloud Service Providers—Amazon, Selectel;
Customer Support Services;
Application Support Service Providers: Payments in Apple Store apps, payments in Google Play apps, Huawei App Gallery (Unity UDP), Unity UDP, Unity In-App IAP, Samsung Galaxy Store (Unity UDP), Valve, Kongregate, Facebook.
4.2 The Operator ensures appropriate contractual control with third parties who help the application process users’ personal data, ensuring compliance with their rights, the security of their data, the availability of appropriate security and confidentiality measures.
4.3 Disclosure of users’ personal data sometimes involves cross-border data transfer, for example, to other jurisdictions. The Operator uses standard contract provisions approved by the European Commission and/or other regulatory authorities or other suitable guarantees to permit the transfer of data from the EEA to other countries. Standard contractual provisions represent obligations between companies transferring personal data, obliging them to protect the confidentiality and security of the Client’s Personal Data.
4.4 The User understands and agrees that personal data posted independently in a personal questionnaire may be displayed when publishing materials (content) as a result of using the application and will be available to an unlimited number of persons. The User agrees that the Operator has the right to display the User’s personal data in the application. The Operator does not process special categories of personal data related to race, nationality, political views, religious beliefs, health status, as well as biometric personal data.

5. User Rights
5.1. Each user of the application is a data subject and, therefore, has copyrights to their personal data.
5.2. The rights of the data subject in relation to his/her personal data are as follows:
5.2.1 Information and access — the right to know whether your personal data is being processed, the right to receive information about the processing of personal data, the right to request a copy of personal data processed, the right to information about public and private organizations with which the controller has shared data.
5.2.2 Correction (correction) — the right to correct your personal data in a situation where such data available to the Operator or disclosed to third parties is inaccurate or incomplete.
5.2.3 Deletion — the right to request the deletion of your personal data from the database so that the application cannot continue processing and storing such data, with the exceptions provided for by applicable law. The right to delete personal data processed with the consent of the data subject. The right to block or delete unnecessary or excessive data or data.
5.2.4 Restriction of processing — the right to introduce a regime of restriction of the processing of your personal data, so that in each case data processing can be carried out only with a separate consent.
5.2.5 Data portability — the right to request the provision of personal data in a machine-readable format so that they can be transferred to another service provider or transferred directly to a third party appointed by you.
5.2.6 The right to object to the processing of personal data if the corresponding processing is not carried out on the basis of your consent.
5.2.7 Withdrawal of consent — the right to withdraw consent to the processing of your personal data and/or third-party personal data processors.
5.3. The aforementioned rights are not absolute. In order to exercise certain rights, the user must comply with certain conditions and requirements established by law.

6. Personal data protection
6.1 The Operator makes every effort to protect its users from unauthorized access or modification, disclosure or destruction of their personal data. However, like any other technology companies, it cannot be promised or guaranteed that unauthorized access, hacking, data loss or other violations will never occur.
6.2 The Operator reserves the right to suspend the User’s account without prior notice if there is a reasonable suspicion of a security breach or unauthorized access to such an account. The User must take reasonable measures to ensure the security of his personal data (including the account password). The user is advised not to tell anyone the password of the account.
6.3 The destruction of personal data is carried out in the cases provided for by law, including, but not limited to:
• provision by the user of information confirming that personal data is illegally obtained or is not necessary for the stated purpose of processing — within 7 working days from the date of submission of such information;
• detection of illegal processing of personal data — within 10 working days;
• revocation of personal data by the User — within 30 days;
• achievement of the purpose of personal data processing — within 30 days
• expiration of the personal data storage period — within 30 days.

7. Confidentiality with respect to minors
7.1. The use of the application by minors must be subject to the following legal requirements:
7.1.1. in accordance with the legislation, if it is necessary to obtain consent from representatives of minors, such consent must be obtained before registering this application and registering in the game, while the Operator is not responsible for all negative consequences.
7.1.2. minors aged from fourteen to eighteen years have the right independently, without the consent of parents, adoptive parents and a trustee: to dispose of their earnings, scholarships and other income; to make small household transactions, transactions on the disposal of funds provided by a legal representative or with the consent of the latter by a third party for a specific purpose or for free disposal.
7.2. The Operator is not responsible for cases of use of the application by minors, issues arising in connection with the use of the application by minors must be settled by their legal representatives (parents, adoptive parents, guardians, trustees).

8. Limitation of liability, force majeure
8.1. The Operator is not responsible for the safety of personal data, other information about Users who:
8.1.1. were publicly available before disclosure;
8.1.2. became known to third parties from third-party sources;
8.1.3. were disclosed with the written permission of the User;
8.1.4. were added to the application by third parties.
8.2. The Operator is not responsible for network failures, provider services, application errors caused by the intervention of third parties, other failures beyond the Operator’s control and the consequences caused by these failures.
8.3. The Operator and the User are released from liability for full or partial non-fulfillment of obligations if the non-fulfillment of obligations was the result of force majeure, namely: fire, flood, earthquake, strike, war, actions of state authorities or other circumstances beyond the control of the Parties. A party that cannot fulfill its obligations must notify the other party in a timely manner, but no later than 5 (five) calendar days after the occurrence of force majeure circumstances.

9. User requests
9.1. Users have the right to send their requests to the Application Operator, including requests regarding the use of their personal data.
9.2 All correspondence received by the Operator from users (requests in written or electronic form) refers to restricted access information and is not disclosed without the written consent of the User. Personal data and other information about the User who sent the request cannot be used without the User’s special consent except for responding to the subject of the request received or in cases expressly provided for by law.